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Connecticut Regulator to Strengthen Retail Electric Billing Rules to Ensure Transparency

The Connecticut Public Utilities Regulatory Authority proposed to update rules that require licensed electric suppliers to provide timely and accurate information to distribution companies for inclusion on residential customer bills, according to an Oct. 15 draft decision. The proposed update would require distribution companies to reject enrollments that lack supply summary information and place them on standard service if rejections are not addressed in a timely fashion. Suppliers would have to submit the next cycle rate 62 days before the period for which the rates apply and specify whether a contract is fixed or variable rate. They would have to update existing information with the utility and also bear the costs incurred to implement the changes. The agency proposes a detailed monthly reporting to streamline enforcement. The agency said that suppliers failed to comply with regulations enacted in 2015 that aimed to ensure transparency for retail market customers by requiring the reporting of specific details including service rate, term, cancellation fee, and any rate change in the next billing cycle.

October 15, 2018
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