Frequently Asked Questions
We've put together some commonly asked questions to get you started and give you more information on EnerKnol
How do I access the EnerKnol Platform?
Once you have an activated trial or paid access on your account, you can visit and bookmark https://enerknoldata.com on your browser or click on the “Access the EnerKnol platform” link at the top right corner of the website header.
My account was set up by an EnerKnol rep - how can I purchase a license for EnerKnol?
We recommend contacting your EnerKnol representative so we can assess your needs and provide you with the best pricing. Call us today at (212) 537-4797.
I signed up for the free trial from the homepage - how can I purchase access for EnerKnol?
We recommend calling us at (212) 537-4797 for best possible pricing, especially if you are interested in purchasing EnerKnol access for a team of users.
If you would prefer to purchase access online, please visit our access modules selection page to customize your account access.
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa. Payments are processed through Stripe.
I forgot my password! How do I reset it?
Click here and fill out the form to reset your password! You will receive an email with a confirmation code that will allow you to change your password.
How much time do I have left on my free trial?
You can find information about your trial subscription by visiting the “My Account” page here or clicking on the “My Account” link at the top right corner of the website header. This link will only show up while you are logged into your account.
Are there limitations on how I use EnerKnol?
Great question! Please see our Terms and Conditions for more details.
What sources do you cover?
We cover Federal Regulatory Agencies, US Congress, ISOs/RTOs, State Legislators, State PUCs/PSCs, State Energy Offices, Local Energy Regulators, and more!
