As the retail energy marketplace evolves, state lawmakers and regulators are expanding their focus on the impacts to clean energy and long-term reliability, in addition to consumer protections and operational efficiencies.
Interest in retail electric competition has been growing as innovative sources of energy production emerge, giving consumers an active role in managing their power supply. This has led to increased oversight as policymakers and regulators explore reforms to enhance customer protections while encouraging the development of a competitive market.
With growing access to competitive retail energy markets, regulatory reforms are focused on ensuring that consumers choosing third-party suppliers have accurate information to make educated decisions. In addition to updating marketing standards and sales practices that enhance customer protections, recent reforms are intended to empower customers by improving transparency of product and pricing information.
In light of the ongoing nature of the COVID-19 pandemic, state utility commissions are taking different approaches to mitigate the impacts on utilities and ratepayers. Several states have extended moratoriums on service terminations while directing utilities to proactively engage in outreach programs to inform customers about payment assistance and plans. Others have allowed utilities to resume disconnections for nonpayment as costs of unpaid bills continue to mount.
As the pandemic continues to unfold, utility regulators across the U.S. are focusing on the core issues of providing relief for the hardest-hit customers and reviving the economy with the help of utility initiatives. To date, several states have extended disconnection moratoriums and implemented customer relief programs, while others are examining how additional spending by the utilities could provide new jobs while minimizing customer bill impacts in the future.
Utility commissions in almost a dozen jurisdictions have canceled hearings and revised procedural schedules in several pending electric and natural gas rate cases. A few utilities have committed to delay the implementation of rates, in order to avoid burdening customers amid the difficult circumstances created by the COVID-19 pandemic.
Amid the economic downturn ensuing from the pandemic, state utility regulators are faced with the challenging task of protecting customers from power shutoffs while also considering costs incurred by utilities. A growing number of state commissions are directing utilities to establish a regulatory asset account to capture and track COVID-19-related incremental costs.
The volatile situation created by the COVID-19 spread has prompted state utility commissions to respond with new directives and guidance on a number of proceedings. Regulators have responded with various measures, including suspending service disconnections, transitioning to virtual meetings, and delaying rate cases.
Retail electric choice has garnered increased attention as more states are weighing the prospects of opening their electricity markets to retail competition. In states with retail choice programs, regulators continue to strengthen oversight, in a bid to ensure customer protection and satisfactory service from competitive suppliers. Recent actions range from Arizona regulators’ efforts to implement customer choice, to New York’s strengthening oversight of energy marketers, and the Florida Supreme Court’s rejecting an energy choice ballot initiative.
Utilities are stepping up efforts to boost retail power and gas rates to offset tepid growth in electric demand and weak prices in the wholesale markets. Utilities are also overhauling how charges are set by launching non-traditional rate programs, including revenue decoupling and performance-based rates. Keep on top of the latest utility rate programs by…...
Utility rate proceedings are evolving into forums to address emerging energy sector issues as grid modernization and resiliency, renewable energy procurement, and emissions reduction programs form a growing part of suppliers' business.
An unprecedented number of states are upending how retail power rates are set as utility revenues get squeezed by the surge in distributed generation, like rooftop solar panels, and as providers face bold environmental mandates to address climate change. Nineteen states and the District of Columbia are exploring or have adopted performance-based rate programs through…...